General

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All bookings should be made via this website.

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​Please arrive on time (no more than 5-10 minutes before your scheduled class time). If you are going to be late, please let the coach know so the session can be adjusted to minimise disruptions for those who have already arrived. Participants arriving more than 10 minutes after the scheduled start time may be refused participation in the session.

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Remove jewellery, particularly rings and bracelets, before aerial and gymnastics style classes. This is for your own safety and to prevent damage to equipment. We encourage taking photos and videos in class as a learning tool and to track progress. To ensure this does not become a distraction, the coach will allocate time(s) for photography and filming as part of the lesson plan. Equipment is shared in our aerial classes. Please be supportive and considerate of others whom you may be sharing equipment with, and be mindful of the privacy and consent of others in the background when taking photos and videos. 

 

Participants are expected to behave respectfully towards coaches, other participants, and the facilities at all times. Disruptive, abusive, threatening or inappropriate behaviour will not be tolerated. We reserve the right to refuse participation or terminate a membership where behaviour presents a safety concern or significantly disrupts the experience of others.

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​Classes

 

Registrations are allowed up to 2 hours, and cancellations up to 4 hours before class time. Cancellations must be made online. No-shows and late cancellations will result in your class credit/payment being forfeited.

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Classes require a minimum of 2 bookings to run. Where a class has fewer than 2 bookings, we reserve the right to cancel the session. If this occurs, affected participants will be contacted personally and offered the option to transfer their booking to an alternative suitable session or receive a full refund.

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We understand it is not always possible to commit to a booking far in advance. If you wish to attend after registrations have closed, please contact us prior to class time to ensure that this can be accommodated. Please do not turn up without a booking. To maintain the quality of our classes, we cannot let you participate without prior notice. 

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Workshops & Courses

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Registrations for workshops and courses close 24 hours before start time. This is to enable sufficient planning and preparation of our facilities. Workshop and course bookings are non-refundable once booked.

Workshops and courses require a minimum of 2 bookings to run. Where there are fewer than 2 bookings, the workshop or course will be rescheduled. Affected participants will be contacted personally and offered the option to transfer their booking to the rescheduled date or receive a full refund.​